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BBC Studios Case Study

Customer

BBC

Project

Crisis Management Training

Sector

TV

BBC Studios Case Study

Customer

BBC

Project

Crisis Management Training

Sector

TV

Contract Outline

The BBC is a globally recognised media organisation that serves millions of viewers every day. To ensure the resilience of their operations, they engaged Kiasu to provide Crisis Management Training, aimed at equipping their teams with essential skills and strategies required to successfully navigate even the most challenging of situations.

Brief

Given the nature of their industry, it is imperative that they are adequately prepared to handle crises. The Crisis Management Training delivered by Kiasu was specifically designed to cater to the unique requirements of the BBC. With a focus on practical application and real-world insights, the training aimed to enhance the confidence and preparedness of their teams in managing a wide array of potential incidents, ranging from online outages to live broadcasting mistakes.

The Training Experience

The Kiasu Crisis Management Training surpassed their expectations in every aspect, leaving a lasting impact on their teams. The trainers demonstrated a deep understanding of the intricacies associated with crisis situations, offering valuable insights that were not only informative but also highly practical. Through our engaging and interactive approach, we ensured active participation from their teams while tailoring the sessions to suit the specific needs of their organisation.

The training incorporated a mix of theoretical knowledge and practical exercises, allowing their teams to apply the strategies learned in a simulated crisis environment. This hands-on approach significantly enhanced their ability to think critically, make quick decisions, and effectively manage incidents. The trainers fostered an environment that encouraged open discussion and collaboration, enabling their teams to share their experiences and learn from one another.

Results Achieved

The Crisis Management Training delivered by Kiasu has yielded remarkable results for the BBC. Following the training, their teams have reported feeling more confident and well-prepared to handle incidents effectively. The training has equipped them with a unified set of skills and strategies, enabling smoother coordination and communication during challenging situations. With improved incident response capabilities, their teams can now proactively manage crises, mitigate risks, and minimise the impact on their operations and reputation.

Testimonial

I am writing to express my utmost satisfaction and gratitude for the outstanding Crisis Management Training delivered by Kiasu at the BBC. This training has proven to be a game changer for our teams, equipping us with invaluable skills and strategies to navigate even the most challenging situations. As a result of the training, our teams feel more confident and well prepared to handle incidents effectively.

The Kiasu Crisis Management Training exceeded our expectations in every aspect. The trainers demonstrated a deep understanding of the intricacies of crisis situations, offering real world insights that were not only informative but also highly practical. The sessions were engaging, interactive and tailored to the specific needs of our organisation.