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RED4 - Incident Leader

RED4 - Incident Leader

RED4 is aimed at your Incident Leader. It’s the Leader’s responsibility to ensure your Incident Commander is experienced, can handle the pressure effectively and has the knowledge and the skills to put your plans into action.

Your Leader will give direction to the Incident Commander as and when required, and will liaise continuously between your Commander and your Incident Director.

RED4 - Incident Leader

This course will cover the importance of the Incident Leader role in the crisis management team (CMT) when it comes to incident direction and management. We’ll cover how to effectively communicate with the incident management team during and after a crisis as well as how to implement the demands of an Incident Director.

It’s vital that any crisis response is in line with the company’s values and vision so we will help delegates build their knowledge of corporate systems and arrangements, and how to implement them. We’ll also teach them the best tactics and tools for providing effective guidance to the incident team on all things policy, financial, and reputation-based to ensure your company’s crisis response is appropriate and successful.

One of the major roles of an Incident Leader is to liaise between the Incident Commander and Incident Director, to support this, we’ll help delegates learn how much they need to get involved and when they should take a step back – teaching them how to get the balance right between too much communication and not enough.

Failing to respond to a crisis in the right way can cause even more problems, so for added peace of mind, we’ll also fully cover legal statuses and implications around crisis management in this course.

Learning Outcomes/Course Outline

  • Delegates will understand how to provide effective guidance to the incident team on all things policy, financial, reputation based and sensitive. 
  • Delegates will learn that they play a key role around incident direction and management. 
  • Legal status and implications are fully covered. 
  • Delegates will learn the art of deciding when to get involved with detail and when to remain at the sidelines. 
  • We’ll help delegates build a knowledge of corporate systems and arrangements, and how to implement them. 


  • Knowing how much involvement is too much and how best to communicate with the incident team is an absolutely vital part of your response. 
  • Delegates will understand how to implement the demands of the Incident Director. 
  • Your response team will understand that getting your business operational again is a priority
  • .Delegates will learn essential skills when it comes to the responsible management of people. 

Course Details

  • Duration: One full day
  • Location: At your site
  • What’s included? Receive a certificate on completion, take away and keep training materials with your branding, and get tools to deal with any major incident.
Why Kiasu Crisis Management & Compliance

Expert Training Services For Business

We travel
to you

Our Crisis Management team will travel directly to your business. It’s part of our dedication to helping businesses protect their people and assets.

In-house employed trainers

We employ our trainers in-house to ensure only the very best are protecting you. Each team member is competency assessed to the highest of standards around the globe.


Whether it’s training, consultancy or compliance our solutions are end-to-end, providing you a smooth delivery with no third parties involved.

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Kiasu Crisis Management Training Courses

Related RED5 Crisis Management Training Courses

RED1 – Incident Responders

RED1 is aimed at the majority of your staff, who could ultimately be some of the first to respond to an incident but who may have little subsequent responsibility. The course covers first response incident management for business as usual and terror-related threats. This course teaches shop floor staff how to respond safely, accurately and quickly to a range of scenarios. We will teach you techniques which are proven and can save lives.

RED2 – Incident Support Team

RED2 is designed for staff who will form support roles to the individual commanding an incident to ensure that information is tracked successfully and that decisions are recorded to a standard that will withstand scrutiny post event. Working with Kiasu tracking and recording systems, staff will develop the skills and understanding they need to ensure corporate reputation is secured and become invaluable aides to any Incident Commander.

RED3 – Building Manager

The RED3 Building Manager programme has been designed for managers who oversee single or multiple buildings. This course looks at the fundamentals of preparedness through effective planning and develops the skills to manage and recover from incidents on site or from a remote perspective.

RED3 – Incident Commander

The RED3 Incident Commander programme is aimed at your Incident Commander(s).

They’re reponsible for motivating the rest of your team during an incident, making sure everyone is putting their skills to use effectively, and for managing resources at a local level.

RED5 – Incident Director

RED5 is aimed at your Incident Director, who will ultimately be responsible for taking a top level, strategic view of the incident.

Occasionally, your Incident Director will play a hands on role, but generally will only become involved in the fine-grained details if there are serious and wide ranging political, financial or reputation-based consequences.