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RED2 - Incident Support Team

RED2 - Incident Support Team

RED2 is designed for staff who will form support roles to the individual commanding an incident to ensure that information is tracked successfully and that decisions are recorded to a standard that will withstand scrutiny post event.

Working with Kiasu tracking and recording systems, staff will develop the skills and understanding they need to ensure corporate reputation is secured and become invaluable aides to any Incident Commander.

RED2 Crisis Management Training

In this risk and crisis management training course, key roles are identified to ensure your site can operate effectively during and after a major incident. Delegates will learn more about their individual roles and what is required of them so that they can deliver a quick response.

We will teach your support staff how to lead from the front and manage the incident effectively. They will learn how to apply people management skills in times of extreme pressure and how to liaise with people at all levels – including the media.

Taking part in this course, delegates will discover the best ways to document key decisions. Working with Kiasu tracking and recording systems, your team will develop the skills and understanding they need to ensure corporate reputation is secured and provide much-needed support to any Incident Commander.

Also, the effectiveness of your company policies during an incident is tested and the resilience of your business will be reviewed and discussed.

To give delegates a full view of incident management, the role of the emergency services are covered in detail and recovery plans are touched on, including what to plan and when to start working on it.

Learning Outcomes/Course Outline

  • Key roles are identified to ensure your site can operate effectively during and after a major incident. 
  • Delegates build familiarity with their individual roles and their requirements so that they can deliver a quick response. 
  • The roles of the emergency services are covered in detail. 
  • Delegates are taught to lead from the front and manage the incident effectively. 
  • Recovery is also touched on, and includes what to plan, when to plan and when to start working on it. 
  • Delegates will discover the best ways to document key decisions. 
  • All legal implications of the decisions delegates make will be covered. 

Benefits

  • Delegates gain experience of handling an incident. 
  • Delegates learn how to apply people management skills in times of extreme pressure, and will understand the importance of liaison at all levels – including with the media. 
  • The effectiveness of your company policies during an incident is tested, and the resilience of your business is proactively reviewed and discussed. 

Course Details

  • Duration: One full day
  • Location: At your site
  • What’s included? Receive a certificate on completion, take away and keep training materials with your branding, and get tools to deal with any major incident.
Why Kiasu Crisis Management & Compliance

Expert Training Services For Business

We travel
to you

Our Crisis Management team will travel directly to your business. It’s part of our dedication to helping businesses protect their people and assets.

In-house employed trainers

We employ our trainers in-house to ensure only the very best are protecting you. Each team member is competency assessed to the highest of standards around the globe.

End-to-end
solutions

Whether it’s training, consultancy or compliance our solutions are end-to-end, providing you a smooth delivery with no third parties involved.

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Kiasu Crisis Management Training Courses

Related RED5 Crisis Management Training Courses

RED1 – Incident Responders

RED1 is aimed at the majority of your staff, who could ultimately be some of the first to respond to an incident but who may have little subsequent responsibility. The course covers first response incident management for business as usual and terror-related threats. This course teaches shop floor staff how to respond safely, accurately and quickly to a range of scenarios. We will teach you techniques which are proven and can save lives.
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RED3 – Building Manager

The RED3 Building Manager programme has been designed for managers who oversee single or multiple buildings.

This course looks at the fundamentals of preparedness through effective planning and develops the skills to manage and recover from incidents on site or from a remote perspective.
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RED3 – Incident Commander

The RED3 Incident Commander programme is aimed at your Incident Commander(s).

They’re reponsible for motivating the rest of your team during an incident, making sure everyone is putting their skills to use effectively, and for managing resources at a local level.
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RED4 – Incident Leader

RED4 is aimed at your Incident Leader. It’s the Leader’s responsibility to ensure your Incident Commander is experienced, can handle the pressure effectively and has the knowledge and the skills to put your plans into action.

Your Leader will give direction to the Incident Commander as and when required, and will liaise continuously between your Commander and your Incident Director.
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RED5 – Incident Director

RED5 is aimed at your Incident Director, who will ultimately be responsible for taking a top level, strategic view of the incident.

Occasionally, your Incident Director will play a hands on role, but generally will only become involved in the fine-grained details if there are serious and wide ranging political, financial or reputation-based consequences.
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