In this risk and crisis management training course, key roles are identified to ensure your site can operate effectively during and after a major incident. Delegates will learn more about their individual roles and what is required of them so that they can deliver a quick response.
We will teach your support staff how to lead from the front and manage the incident effectively. They will learn how to apply people management skills in times of extreme pressure and how to liaise with people at all levels – including the media.
Taking part in this course, delegates will discover the best ways to document key decisions. Working with Kiasu tracking and recording systems, your team will develop the skills and understanding they need to ensure corporate reputation is secured and provide much-needed support to any Incident Commander.
Also, the effectiveness of your company policies during an incident is tested and the resilience of your business will be reviewed and discussed.
To give delegates a full view of incident management, the role of the emergency services are covered in detail and recovery plans are touched on, including what to plan and when to start working on it.