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Crisis Management Media Training

Crisis Management Media Training

One of the most important aspects of dealing with a major incident or crisis is how you and your team handle the media.

It’s often the case that the media ends up managing the crisis team, when it should be the other way round.

Crisis Management Media Training

What’s more, the media itself – especially online media – can accelerate the speed at which information about an incident can spread.

This makes managing the incident itself much harder, and can also make it much more difficult to protect your business, your brand and your reputation. All levels of RED5 include essential advice and guidance on how to handle the media and manage what is printed or broadcast about the incident.

In the technological era we find ourselves in the sheer speed of communication means that organisations must be ready to manage crises to protect their reputation and maintain public trust; to do this, crisis communications media training must be in place.

That is why our crisis management media training is a vital component in preparing key members of your staffing to navigate media interactions during times of crisis.

Our comprehensive training programmes cover crisis communications strategies, emphasising the development of effective messaging. This includes skills required to set the right impression during pressing times.

Tailored specifically for extreme scenarios, crisis media training equips participants with the tools to deliver clear, concise, and consistent messages across various media channels, ensuring that organisations maintain control over their narrative before it spirals.

Our specialised training delves into the specific and unique challenges presented by a crisis, focusing on simulations and exercises to prepare staff for the fast-paced and dynamic nature of media interactions during an emergency.

In a media crisis, management training is there to save your image and reputation – don’t let your staff be unprepared. We can help you and your people understand how and when to deal with media representatives, what kind of information should be released, and what your overall media reaction plan should look like.

Ultimately, RED5 is all about being able to take control of the media before it takes control of you.

Course Details

  • Duration: One full day
  • Location: At your site
  • What’s included? Receive a certificate on completion, take away and keep training materials with your branding, and get tools to deal with any major incident.

Frequently Asked Questions

Why Is Crisis Management Media Training Important for Companies Facing Potential Crises?

Media training for a crisis is crucial for organisations big or small as it provides key spokespersons with the skills to effectively communicate with the media during times of crisis.

This training ensures that your company can manage their narrative, convey accurate information, and maintain public trust even in the face of a threat.

How Does Crisis Media Training Differ from General Media Training?

Crisis communications media training focuses specifically on preparing individuals to handle media interactions during crisis situations.

It includes strategies for addressing sensitive issues, managing public perception, and the attitude to obtain all the while.

Can Crisis Management Media Training Be Tailored?

Yes, due to the fact that every industry requires various levels of media training, it is important that we carry out tailored solutions.

For instance, if you run a shopping centre, this is a large scale operation and may require national level news coverage. If the worst was to happen, we would ensure that you’ll have the ability to apply our crisis management media training to your industry.

Why Kiasu Crisis Management & Compliance

Expert Training Services For Business

We travel
to you

Our Crisis Management team will travel directly to your business. It’s part of our dedication to helping businesses protect their people and assets.

In-house employed trainers

We employ our trainers in-house to ensure only the very best are protecting you. Each team member is competency assessed to the highest of standards around the globe.


Whether it’s training, consultancy or compliance our solutions are end-to-end, providing you a smooth delivery with no third parties involved.

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Kiasu Crisis Management Training Courses

Related RED5 Crisis Management Training Courses

RED1 – Incident Responders

RED1 is aimed at the majority of your staff, who could ultimately be some of the first to respond to an incident but who may have little subsequent responsibility. The course covers first response incident management for business as usual and terror-related threats. This course teaches shop floor staff how to respond safely, accurately and quickly to a range of scenarios. We will teach you techniques which are proven and can save lives.

RED2 – Incident Support Team

RED2 is designed for staff who will form support roles to the individual commanding an incident to ensure that information is tracked successfully and that decisions are recorded to a standard that will withstand scrutiny post event. Working with Kiasu tracking and recording systems, staff will develop the skills and understanding they need to ensure corporate reputation is secured and become invaluable aides to any Incident Commander.

RED3 – Building Manager

The RED3 Building Manager programme has been designed for managers who oversee single or multiple buildings. This course looks at the fundamentals of preparedness through effective planning and develops the skills to manage and recover from incidents on site or from a remote perspective.

RED3 – Incident Commander

The RED3 Incident Commander programme is aimed at your Incident Commander(s).

They’re reponsible for motivating the rest of your team during an incident, making sure everyone is putting their skills to use effectively, and for managing resources at a local level.

RED4 – Incident Leader

RED4 is aimed at your Incident Leader. It’s the Leader’s responsibility to ensure your Incident Commander is experienced, can handle the pressure effectively and has the knowledge and the skills to put your plans into action.

Your Leader will give direction to the Incident Commander as and when required, and will liaise continuously between your Commander and your Incident Director.

RED5 – Incident Director

RED5 is aimed at your Incident Director, who will ultimately be responsible for taking a top level, strategic view of the incident.

Occasionally, your Incident Director will play a hands on role, but generally will only become involved in the fine-grained details if there are serious and wide ranging political, financial or reputation-based consequences.

Active Shooter Training

In today’s fragile climate, it’s essential to be prepared for any kind of crisis or major incident, unfortunately, that can include active shooter incidents. With reports of active shooter incidents becoming more common in the news around the world, making sure you, your team, and your site are ready to deal with a situation like this is absolutely vital.