We want all delegates to come away from training with a well-rounded, comprehensive understanding of their role, the role of the emergency services, and where your company fits in terms of wider political spheres.

Delegates will learn about all aspects of their role and responsibilities when it comes to managing a crisis or major incident. They will learn that, as an Incident Director, they have the ultimate responsibility for the incident itself and the response of the crisis management team.

Occasionally, your Incident Director will play a hands-on role, but generally, they will only become involved in the minor details if there are serious and wide-ranging political, financial or reputation- based consequences. As such, shareholder liaison techniques are a huge part of the RED5 course so Incident Directors can communicate and work more effectively with shareholders across all areas.

This course teaches Incident Directors how best to use and deploy assets, this includes financial assets as we cover financial management techniques. This will ensure that any monetary response is appropriate and timely. We also cover the theories and practices behind responding to wider issues, such as handling simultaneous incidents with one team.

Finally, your company’s legal position will be outlined and relevant guidance will be provided on the day.