Brief

In collaboration with Kiasu Crisis Management & Compliance, The London Fruit & Wool implemented Red Incident Response Training to equip their security team with essential skills and strategies required to effectively handle unexpected incidents. Kiasu’s experienced trainer, George, was selected to carry out the on-site training program, tailored to the specific needs and challenges faced by The London Fruit & Wool.

The Training Experience

The Red Incident Response Training delivered by Kiasu Crisis Management & Compliance surpassed the expectations of The London Fruit & Wool in every aspect, leaving a lasting impact on the security team. The training session covered a variety of interesting scenarios, including role play exercises that allowed participants to apply their knowledge and skills in a simulated crisis environment.

Under the guidance of George, the security team had the opportunity to observe and analyse how to handle off-the-cuff incidents effectively. The training program focused on reinforcing the team’s ability to think critically and make quick decisions, enabling them to respond appropriately in high-pressure situations. The session not only emphasised the importance of effective planning but also highlighted the value of continuous learning and refreshing techniques.

The training program conveyed the message that crisis management is a team effort involving the whole organisation, rather than solely the responsibility of the security team. This holistic approach encouraged collaboration and fostered a sense of shared responsibility for handling and mitigating incidents.

Results Achieved

The Red Incident Response Training delivered by Kiasu Crisis Management & Compliance has achieved remarkable results for The London Fruit & Wool. The security team demonstrated their ability to handle off-the-cuff incidents effectively, which was apparent during the role play scenarios. Participants reported feeling more confident and well-prepared to manage unexpected crisis situations.

By emphasising continuous learning and regular refreshment of techniques, the training session highlighted the importance of ongoing preparedness and planning. The London Fruit & Wool has embraced this approach by scheduling monthly get-togethers to review and practice the tools and techniques learned during the training. This proactive approach allows the organisation to stay constantly updated and prepared to tackle potential incidents.

Furthermore, the training program reinforced the understanding that crisis management is a collective effort involving the entire team, not just the security department. This realisation has fostered a culture of collaboration and shared responsibility within the organisation, contributing to a more robust and effective crisis management strategy.

The London Fruit & Wool highly recommends Kiasu Crisis Management & Compliance’s Red Incident Response Training to organisations looking to enhance their crisis management capabilities. The engaging and practical nature of the training program, combined with the expertise of the trainers, ensures that participants gain valuable skills and strategies to navigate unexpected incidents successfully.

Testimonial

George attended site to carry out “Red Incident Response Training”. The session covered a number of interesting scenario’s, with role play forming part of the session. This was particularly interesting to see how the Security dealt with an off the cusp incident. Pleased to say that they performed very well. Even though we deal with a number of security issues, day in day out, we all took away something from the session. It makes you realise that you can always be better in your planning, and that refreshing your mind on how to tackle people and processes, should occur more frequently. With this in mind, I plan to put a monthly get together in the diary, to run over the tools and techniques demonstrated. It was also good to see that this is about the whole team and not just the Security. We very much enjoyed the session, and I can recommend this to all.