Brief

Clarks Village is a popular shopping outlet located in the picturesque village of Street, Somerset, UK. Clarks Village attracts thousands of visitors every year, and it is crucial to have well-prepared and highly-skilled teams to ensure the safety and well-being of visitors. Clarks Village engaged Kiasu Crisis Management & Compliance to provide yearly RED5 Crisis Management Training to their teams.

The Training Experience

Kiasu Crisis Management & Compliance delivered exceptional RED5 Crisis Management Training tailored to Clarks Village’s specific needs. The training aimed to enhance the confidence and preparedness of their teams in managing a wide range of potential incidents, including fire, terrorist incidents, medical emergencies, and power failures.

Their training approach was a mixture of theoretical knowledge and practical exercises, enabling the attendees to apply the strategies learned in a simulated crisis environment. This hands-on approach significantly enhanced their ability to make quick decisions, think critically, and effectively manage situations. During the training, the trainers fostered an interactive environment that encourages active participation, enabling the attendees to share their experiences and learn from one another. The training sessions also included role-play exercises and interactive activities, making it an excellent team-building exercise.

The trainers from Kiasu Crisis Management & Compliance are known for their highly knowledgeable, personable, and professional demeanour. They offered a localised training experience that was catered to the specific needs of Clarks Village, ensuring practical and applicable skills and strategies that can be used in the real world.

Results Achieved

The RED5 Crisis Management Training provided by Kiasu Crisis Management & Compliance has yielded remarkable results for Clarks Village. The attendees, including team members, reported feeling more confident and better-prepared to handle incidents effectively. This training has equipped them with the necessary skills and knowledge to navigate unforeseen circumstances while ensuring compliance with safety regulations.

The RED5 Crisis Management Training ensures that Clarks Village is well-prepared for any unforeseen challenges that may arise, making the environment safer for their Guests and Brand Partners. The training has enabled Clarks Village to maintain a high standard of safety while enhancing its reputation as a reliable and responsible establishment.

Testimonial

We have been working with the team from Kiasu Crisis Management & Compliance now for around 5 years, predominantly providing us with yearly RED5 Crisis Management Training.

With a mixture of text book detail, personable and highly knowledgeable team members and localised training orientated to our environment, I couldn’t be happier with the training provided, and each year I come away with greater insight, understanding and ideas of how to make our business, team and environment safer and more compliant for our Guests and Brand Partners. The training provided is not only a great way to ensure that we are well prepared for any unforeseen challenges, but its also a great team building exercise, especially when it gets to role play time!