RED4 is aimed at your Incident Leader. It’s the Leader’s responsibility to ensure your Incident Commander is experienced, can handle the pressure effectively and has the knowledge and the skills to put your plans into action.
Your Leader will give direction to the Incident Commander as and when required, and will liaise continuously between your Commander and your Incident Director.
RED4 - Incident Leader
This course will cover the importance of the Incident Leader role in the crisis management team (CMT) when it comes to incident direction and management. We’ll cover how to effectively communicate with the incident management team during and after a crisis as well as how to implement the demands of an Incident Director.
It’s vital that any crisis response is in line with the company’s values and vision so we will help delegates build their knowledge of corporate systems and arrangements, and how to implement them. We’ll also teach them the best tactics and tools for providing effective guidance to the incident team on all things policy, financial, and reputation-based to ensure your company’s crisis response is appropriate and successful.
One of the major roles of an Incident Leader is to liaise between the Incident Commander and Incident Director, to support this, we’ll help delegates learn how much they need to get involved and when they should take a step back – teaching them how to get the balance right between too much communication and not enough.
Failing to respond to a crisis in the right way can cause even more problems, so for added peace of mind, we’ll also fully cover legal statuses and implications around crisis management in this course.
Learning Outcomes/Course Outline
- Delegates will understand how to provide effective guidance to the incident team on all things policy, financial, reputation based and sensitive.
- Delegates will learn that they play a key role around incident direction and management.
- Legal status and implications are fully covered.
- Delegates will learn the art of deciding when to get involved with detail and when to remain at the sidelines.
- We’ll help delegates build a knowledge of corporate systems and arrangements, and how to implement them.
Benefits
- Knowing how much involvement is too much and how best to communicate with the incident team is an absolutely vital part of your response.
- Delegates will understand how to implement the demands of the Incident Director.
- Your response team will understand that getting your business operational again is a priority
- .Delegates will learn essential skills when it comes to the responsible management of people.
Course Details
- Duration: One full day
- Location: At your site
- What’s included? Receive a certificate on completion, take away and keep training materials with your branding, and get tools to deal with any major incident.
